Help Center
Find quick answers to your questions or contact our support team.
Guides & Tutorials
Learn how to use Signaview with our step-by-step guides and detailed tutorials.
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FAQs
Answers to the most common questions about Signaview.
Frequently Asked Questions
Getting Started
How do I start using Signaview?
1. Create a free account at signaview.live/en/signup
2. Download the player on your device (Smart TV, Android, Windows)
3. Link the player with the code shown on screen
4. Upload your content and assign it to your screen
What devices are compatible?
Signaview works on:
- Samsung Smart TVs (Tizen 2018+)
- LG Smart TVs (webOS 4.0+)
- Android TV and Android boxes
- Amazon Fire TV
- Windows PC
- Web browsers (Chrome, Edge, Firefox)
How long is the free trial?
The free trial lasts 3 full months. No credit card is required to start. You can use all features during this period.
Billing & Payments
What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfer for annual enterprise plans.
Can I cancel at any time?
Yes, you can cancel your subscription at any time from your dashboard. Your service will remain active until the end of your paid billing period.
Technical Support
My screen shows "No connection"
Check that your device has an internet connection. Content plays locally, so your screen will continue to show the last synced content even if the connection is temporarily lost.
How do I update content?
From your dashboard, upload new content to the library and assign it to a playlist. Changes are reflected on your screens in less than a minute.
Didn't find what you're looking for?
Our support team is available to help you.